The staff in this company excel in customer service! The 2 ladies that I have had the pleasure of dealing with, on separate occasions, over the telephone were so helpful and friendly. Not only this but they were also knowledgeable about what the problem was with my plinth equipment (bought from a third party a long time ago) and found an immediate solution to fix it. Highly recommend this company and the high quality, long lasting equipment.

Suzanne Carr

DERBYSHIRE

Thank you very much for my new couch, it is beautiful!

Julia Humble

LONDON

I would just like to say thank you for the way my enquiry was dealt with today by Hilary on the service desk. She talked through my query and gave technical advice which meant that a repair was effected without having to purchase new parts which wouldn’t have been covered by warranty. I appreciated her attention to the actual problem and listening when it would have been easy for her to simply order a new part which would have cost us. So, thank you!

Joe Morriss

NORTHAMPTON

The new replacement base arrived very quickly, and it is an excellent fit. It is like a new couch! I am extremely happy with it, and the service I received!

Nicola Stapleton

LIMERICK, IRELAND

Please can I say how delighted I am with my new plinth! My friends are teasing me about the colour – but it’s just because they are jealous. Thank you from a very happy customer. Hopefully as my practice grows I shall be contacting you again shortly.

Nigel Utton

NORWICH

The quality of the Plinth is tremendous. The service, maintenance and post purchase customer care is superb. Fast, friendly, efficient service to be found with Plinth 2000.

Carolyn McGregor

PENZANCE

This is just a note to say how grateful we are that you could arrange delivery of our bed so soon. We really did not expect delivery only a day after ordering. It is fantastic. We will definitely recommend you to our colleagues.

Sally Hayter

PETERSFIELD

First of all - many thanks for the terrific service. The Plinth is great and the delivery man was most helpful. I shall defenitely be recommending you to my classes at the college.

Suzane

NESTON

I am extremely touched at your generous gesture in the exchange of my plinth for a heavy duty one. I am of course delighted with the new couch, but the kindness attached to it makes it extra special. It will be a great pleasure to take it into my new life in Croatia, where it will certainly do good work!

Vivian Grisogono

MIDDLESEX

I have been using it almost every day now for 7 months and am absolutely delighted with it. It really saves my own back and the various positions I can place my patient in are second to none. It really does the job well. Thank you very much indeed.

Dr. Stephen Percival

I felt that I should write you a letter of thanks regarding the help you have recently provided to me in sorting out our old plinth motor. You certainly go that extra mile when it comes to customer care and it is much appreciated.

Roy Nuth

SOUTH WALES

Thank you very much for your efficient manners & friendly attitude whenever I have called. I will certainly do business with you again in the future.

Helen Bullen

SURREY

I am writing to thank you very much for arranging to drop us off a foot switch for one of our plinths, and also to extend a personal thanks to your receptionist's daughter for making the effort to drive in specially from Wetheringsett on a Thursday afternoon to deliver it. Such exceptional service is in my experience a rarity these days and I am very greatful for all your efforts. Had it not been for your kindness in arranging this would have been in a real muddle with clinicians needing to use all rooms the next day and a plinth at a top of its range! Please extend my thanks to everybody concerned.

Andrew Gilmour

IPSWICH

If only every company was has efficient as Plinth!! Many thanks.

Russell

Love my new trolley. In fact I may serve deserts on it when I'm not treating patients! Thanks for a very quick delivery and beautiful packaging. Excellent service appreciated.

Melanie

EAST SUSSEX

Just a quick message of thanks to you all for making my job easier over the last 10 years. I have always been confident that any problem I've faced you with would be dealt with without fuss or delay & this really helped.

John

Porter Nash

The couch in my current clinic has broken, fortunately it is stuck at an appropriate height. It is not one of your couches I hasten to add, it was one of the most regrettable purchases I made...lesson learnt - don't go cheap!

Debs Smith

HERTS

Mr Dyer was helpful beyond a way that was personal and not like a number. I have wasted money on other plinths in the past and will not do so again!

Andrew Maxwell

HERTS

I bought one of your 503s 17 years ago and it's still in perfect condition. Excellent workmanship.

Robert Hale

IBIZA

VERY impressed with help on phone with recent problems -so I am not considering any other plinth for our new room!

Chris Farrell

ASCOT

I know your couches well, it is good to have such properly made couches,I have worked with a lot of sub standard ones in my time!

Henry McGrath

BRISTOL

Just a quick note to thank you for the great service and fantastic couch... I love it. It was delivered first thing yesterday as arranged, set up and demonstrated by your delivery guy. I'm thrilled, have already recommended you to my colleagues and students, I have no idea how I ever managed without it. Thanks again!

Lisa Clark

SOLIHULL

Again thank you for your continued support over the years you make very easy to tell customers that you have the best products out there!!

Chris Walker

CANADA

We are very proud of what was achieved on and off the field of play during the London Olympics and you and your company certainly played a part in that success, so thank you.

British Olympic Association

LONDON OLYMPICS

I just wanted to say thank you for the info on the traction protocols etc. I also wanted to mention the fabulous service that I received, both before and after sale. Every single person that I dealt with from sales staff to delivery and the retro fit guys were polite, patient and professional and done everything in their power to make me happy. I don't have much opportunity to give feedback on good service these days unfortunately and it's nice to be giving some good feedback instead of complaining. It would be great if more companies had your ethos.

Teri Turner

LONDON

Thank you for all your efforts – you guys are Absolute Champions of Good Service

Drago Krdzalic

SOUTH AFRICA

Thank you very much, pleased to deal with a company who actually "do" customer service!

Mike Maynard

UNITED LINCOLNSHIRE HOSPITALS NHS TRUST

Thank you - I said last time I ordered a couch that the customer service was great and so are the plinths - I wouldn't consider anything else!

Paula Collier-Ward

DERBY

It is refreshing in this day and age to find such courteous and efficient staff.

Alan Trenter

BEXHILL ON SEA

I have to say; you as a company excel in the area of customer service...people like me will be back!!

James Smith

SOUTHWATER